Episode 42 — Emotional Intelligence: Empathy, Influence, and Conflict Support
This episode highlights the role of emotional intelligence (EI) as a cornerstone of agile leadership. Learners explore how self-awareness, self-regulation, empathy, and social skills influence team collaboration and decision-making. The session emphasizes that emotional intelligence enables leaders to influence without authority and to support conflict resolution constructively.
Examples demonstrate how empathy builds trust, how regulation prevents emotional escalation, and how influence guides teams toward alignment without coercion. PMI exam questions often test whether candidates choose options that reflect awareness of emotional context in leadership. By strengthening EI, leaders create environments where agile teams can thrive under pressure. Produced by BareMetalCyber.com.
